Privacy Policy

This privacy policy explains how Kala Connect Media Solutions collects, uses, and protects personal data when you use our site or services. We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

Who We Are

Kala Connect Media Solutions, located at Office No. 302, Landmark Plaza, Linking Road, Bandra West, Mumbai, Maharashtra, 400050, India, is the data controller responsible for processing your personal data collected through our site and services.

Data We Collect

We collect various types of information when you interact with our online platform:

Information you provide directly: This includes information you give us when you register for an account, use our services, fill out forms, participate in surveys, or communicate with us. This may include contact details (such as your name and physical address), professional information, content you submit, and payment information.

Information collected automatically: When you visit our site, we automatically collect certain information about your device and usage. This may include IP address, browser type, operating system, pages viewed, referral source, and time spent on the site. We collect this data through cookies and similar technologies.

Information from other sources: We may receive information about you from third parties, such as business partners or publicly available sources, where permitted by law.

How We Use Your Data

We use your personal data for the following purposes:

To provide and manage our services: This includes operating our site, delivering the services you request, processing transactions, and managing your account. To communicate with you: We use your data to respond to your inquiries, send service-related announcements, updates, and administrative messages. For marketing and promotional purposes: With your consent, we may use your data to send you information about our services, promotions, or events that may be of interest to you. You can opt out of receiving marketing communications at any time. To improve our services: We analyze usage data to understand how our services are used, identify areas for improvement, and develop new features. For security and fraud prevention: We use your data to protect our site, systems, and users, detect and prevent fraudulent activities, and ensure compliance with our terms. To comply with legal obligations: We process your data when necessary to comply with legal requirements, court orders, or regulatory requests.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent: Where you have given us explicit consent for specific processing activities. You have the right to withdraw your consent at any time. Necessity for performing a contract: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract. Compliance with a legal obligation: When processing is necessary for compliance with a legal obligation that applies to us. Our legitimate interests: When processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. This includes improving our services, marketing (unless consent is required), and ensuring security.

Sharing Your Data

We may share your personal data with third parties in the following circumstances:

Service Providers: We engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These providers have access to personal data only as necessary to perform their services and are required to protect the information. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. Legal Requirements: We may disclose your data if required to do so by law, regulation, or legal process, or in response to valid requests by public authorities. Protection of Rights: We may disclose your data when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved. With Your Consent: We may share your data with other third parties when you provide your consent to do so.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

Right to access: You have the right to request a copy of the personal data we hold about you. Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. Right to erasure: You have the right to request that we delete your personal data under certain circumstances. Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain circumstances. Right to object to processing: You have the right to object to the processing of your personal data under certain circumstances, particularly where we process based on legitimate interests. Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible. Right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Data Security

We have implemented appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

International Data Transfers

As Kala Connect Media Solutions is based in India, your personal data will be processed in India. If you are accessing our service from outside India, your information may be transferred to, stored, and processed in India and potentially other countries where our service providers are located. We take steps to ensure that any international transfers of personal data are subject to appropriate safeguards, such as standard contractual clauses or reliance on legally approved transfer mechanisms, to ensure a similar level of protection as in your originating country, particularly for data originating from the European Union.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to collect information about your browsing activities. Cookies are small text files placed on your device. We use cookies for various purposes, including operating our site, analyzing site usage, improving user experience, and delivering relevant advertising. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verifiable parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will post any changes on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this privacy policy or our data practices, please contact us by mail at the following address:

Kala Connect Media Solutions Office No. 302 Landmark Plaza, Linking Road, Bandra West, Mumbai, Maharashtra, 400050 India